Contact Information

Need help with your order or product? Contact the Tank Pool Shop support team.

Email: support@tankpoolshop.com
Website: tankpoolshop.com

For order-related enquiries, please include:

·         Your full name

·         Order number

·         Email used for the purchase

·         A brief description of the issue

·         Photos or videos, if applicable

We can assist with order tracking, shipping, cancellations, returns, refunds, damaged products, and general product questions.

We usually respond within 1–2 business days.

For urgent order changes or cancellations, contact us as soon as possible. We cannot guarantee changes once an order has been processed or shipped.